INFORMATION IN COMPLIANCE WITH THE INFORMATION SOCIETY SERVICES AND ELECTRONIC COMMERCE LAW 34/2002 of 11 July 2002

 

In compliance with the provisions of Article 10 of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (hereinafter, LSSI-CE), both the recipients of the service and the competent bodies are hereby expressly, precisely and unequivocally informed of the following aspects relating to the provider of information society services: Company name: REALTURF SYSTEMS, S. L. CIF: B5366, S.A., CIF: B5366, S.A., CIF: B5366, S.A., CIF: B5366, S.A., CIF: B5366, S.A., CIF: B5367, S.A. L. CIF: B53638391 Company object: Manufacture and distribution of artificial grass Address: Avda/ Antigua Peseta Nº 131 – P.I. Atalayas, 03114, Alicante Telephone: 965685640 Email: [email protected]

 

Information in compliance with personal data protection regulations

In Europe and Spain there are data protection regulations designed to protect your personal information that are mandatory for our company.

Therefore, it is very important for us that you fully understand what we are going to do with the personal data we ask you for.

In this way, we will be transparent and put you in control of your data, with plain language and clear choices that allow you to decide what we will do with your personal information.

Please do not hesitate to ask us if you have any questions after reading this information.

Thank you for your cooperation.

• Who are we??
  • • Our name: REALTURF SYSTEMS, S.L.

   

  • • Our VAT number: B5363839391

   

  • • Our main activity: Manufacture and distribution of artificial grass

   

  • • Our address: Avda/ Antigua Peseta No. 131 – P.I. Atalayas, 03114, Alicante
    • Our contact phone number: 965685640
    • Our contact email address: [email protected]
    • Our website: realturf.com

   

We are at your disposal, do not hesitate to contact us.

• What are we going to use your data for?

 

In general, your personal data will be used to contact you and provide you with our services.

It may also be used for other activities, such as sending you advertising or promoting our activities.

• Why do we need to use your data?

 

Your personal data is necessary for us to be able to deal with you and to provide you with our services. We will provide you with a number of check boxes to enable you to make a clear and simple choice about the use of your personal information.

• Who will know the information we ask you for?

In general, only duly authorised staff of our company will be able to know the information we ask you for.

Similarly, those entities that need to have access to your personal information in order for us to provide our services to you may also have access to your personal information. For example, our bank will know your details if payment for our services is made by credit card or bank transfer.

Likewise, those public or private entities to which we are obliged to provide your personal data in order to comply with any law will be aware of your information. To give you an example, the Tax Law obliges us to provide the Tax Agency with certain information on economic transactions exceeding a certain amount.

In the event that, apart from the aforementioned cases, we need to disclose your personal information to other entities, we will request your prior permission through clear options that will allow you to decide in this regard.

• How we will protect your data

 

We will protect your data with effective security measures commensurate with the risks associated with the use of your information.

To this end, we have adopted a Data Protection Policy and annual checks and audits are carried out to ensure that your personal data is secure at all times.

• We will send your data to other countries?

 

No.
In the world there are countries that are safe for your data and others that are not so safe. For example, the European Union is a safe environment for your data. Our policy is not to send your personal information to any country that is not safe from a data protection point of view.

In the event that, in order to provide you with the service, it is necessary to send your data to a country that is not as secure as Spain, we will always request your prior permission and we will apply effective security measures to reduce the risks of sending your personal information to another country.

• For how long will we keep your data?

 

We will retain your information for the duration of our relationship and for as long as we are required to do so by law. At the end of the applicable legal periods, we will dispose of it in a secure and environmentally sound manner.

• What are your data protection rights?

You can contact us at any time to find out what information we hold about you, rectify it if it is incorrect and delete it after the end of our relationship, where this is legally possible.

You also have the right to request the transfer of your information to another entity. This right is called ‘portability’ and may be useful in certain situations.

To request any of these rights, you must make a written request to us, together with a photocopy of your ID card, so that we can identify you.

We have specific forms available at our offices to request these rights and we offer you our assistance in filling them out.

To find out more about your data protection rights, you can consult the website of the Spanish Data Protection Agency (www.agpd.es).

• Can you withdraw your consent if you change your mind at a later date?

 

You can withdraw your consent if you change your mind about the use of your data at any time.

For example, if you were once interested in receiving advertising for our products or services, but you no longer wish to receive advertising, you can let us know by filling in the objection form available at our company offices.

• If you feel that your rights have been disregarded, where can you make a complaint?

 

If you believe that your rights have been disregarded by our company, you can make a complaint to the Spanish Data Protection Agency, by any of the following means:

• Electronic address: www.agpd.es
• Postal address: Agencia Española de Protección de Datos (Spanish Data Protection Agency)
  C/ Jorge Juan Nº 6, 28001, Madrid

Making a complaint to the Spanish Data Protection Agency does not entail any cost and the assistance of a lawyer or solicitor is not necessary.

• Will we create profiles about you?

Our policy is not to profile users of our services.

However, there may be situations where, for service delivery, marketing or other purposes, we need to profile information about you. An example might be the use of your purchase or service history to enable us to offer you products or services tailored to your tastes or needs.

In such cases, we will implement effective security measures to protect your information at all times from unauthorised persons seeking to use it for their own benefit.

• We will use your data for other purposes?

Our policy is not to use your information for purposes other than those we have explained to you. If, however, we need to use your data for other activities, we will always ask for your permission beforehand by providing you with clear options to enable you to decide.

 

‘INFORMED PERSONS and PROTECTED DATA’

The management/governing body of REALTURF SYSTEMS, S.L. (hereinafter, the Data Controller), assumes the utmost responsibility and commitment to the establishment, implementation and maintenance of this Data Protection Policy, ensuring the continuous improvement of the Data Controller with the aim of achieving excellence in relation to compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation) (OJEU L 119/1, 04-05-2016), and the Spanish regulations on the protection of personal data (Organic Law, specific sectorial legislation and its implementing rules).

The Data Protection Policy of REALTURF SYSTEMS, S.L. is based on the principle of proactive responsibility, according to which the data controller is responsible for compliance with the regulatory and jurisprudential framework governing said Policy, and is able to demonstrate this to the competent control authorities.

In this regard, the controller shall be governed by the following principles, which should serve as a guide and frame of reference for all its staff in the processing of personal data:

1. Data protection by design: the controller shall implement, both at the time of determining the means of processing and at the time of the processing itself, appropriate technical and organisational measures, such as pseudonymisation, designed to effectively implement data protection principles, such as data minimisation, and to integrate the necessary safeguards into the processing.

2. Data protection by default: the controller shall implement appropriate technical and organisational measures with a view to ensuring that, by default, only personal data which are necessary for each of the specific purposes of the processing are processed.

3. Data protection in the information lifecycle: the measures ensuring the protection of personal data shall be applicable throughout the entire information lifecycle.

4. Lawfulness, fairness and transparency: personal data shall be processed lawfully, fairly and in a transparent manner in relation to the data subject.

5. Purpose limitation: personal data shall be collected for specified, explicit and legitimate purposes and shall not be further processed in a way incompatible with those purposes.

6. Data minimisation: personal data shall be adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.

7. Accuracy: personal data shall be accurate and, where necessary, kept up to date; all reasonable steps shall be taken to ensure that personal data which are inaccurate in relation to the purposes for which they are processed are erased or rectified promptly.

8. Limitation of the retention period: personal data shall be kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed.

9. Integrity and confidentiality: personal data shall be processed in such a way as to ensure appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, by implementing appropriate technical or organisational measures.

10. Information and training: one of the keys to ensuring the protection of personal data is the training and information provided to staff involved in the processing of personal data. During the life cycle of the information, all personnel with access to the data will be properly trained and informed about their obligations regarding compliance with data protection regulations.
The Data Protection Policy of REALTURF SYSTEMS, S.L. is communicated to all staff of the data controller and made available to all interested parties.

Consequently, this Data Protection Policy involves all the staff of the data controller, who must know it and assume it, considering it as their own, each member being responsible for applying it and verifying the data protection rules applicable to their activity, as well as identifying and providing the opportunities for improvement that they consider appropriate in order to achieve excellence in relation to its compliance.

This Policy shall be reviewed by the Management/Governing Body of REALTURF SYSTEMS, S.L., as many times as deemed necessary, in order to adapt, at all times, to the provisions in force regarding the protection of personal data.

 

Welcome to the COOKIES POLICY of the website of REALTURF SYSTEMS, S.L., with tax identification number B5363839391, where we will explain in clear and simple language all the necessary questions so that you can have control over them based on your personal decisions.

WHAT ARE COOKIES AND WHAT ARE WE USE THEM FOR?.

A cookie is a small information file that is stored on your computer, smartphone or tablet every time you visit our website.

In principle, a cookie is harmless: it does not contain viruses, Trojans, worms, etc. that could damage your terminal, but it does have a certain impact on your right to the protection of your personal data, as it collects certain information concerning you (browsing habits, identity, preferences, etc.).

That is why, based on the provisions of the applicable regulations (LSSI and current personal data protection regulations), the activation of certain types of cookies will require your prior authorisation.

Before doing so, we will give you some additional information that will help you to make a better decision in this regard:

1. Cookies can be of various types depending on their purpose:

– Technical cookies are necessary for our website to function, they do not require your permission and are the only ones that we have activated by default.

– The other cookies are used to improve our website, to personalise it based on your preferences, or to be able to show you advertising tailored to your searches, tastes and personal interests. You can accept all these cookies by clicking on the ACCEPT button, reject them by clicking on the REJECT button or configure them by clicking on the COOKIES CONFIGURATION

section.
2. Some cookies are ours (we will call them own cookies) and others belong to external companies that provide services for our website (we will call them third-party cookies: an example could be cookies from external providers such as Google). In this regard, it is important for you to know that some of these external suppliers may be located outside Spain.

Globally, not all countries have the same level of data protection, with some countries being more secure than others (for example, the European Union is a secure environment for your data). Our policy is to use reliable providers who, whether or not they are located in the European Union, have adopted appropriate safeguards for the protection of your personal information. However, in the section entitled WHICH TYPES OF COOKIES ARE CURRENTLY USED ON OUR WEBSITE?, you can consult the different privacy and data protection policies of each one of them.

privacy and data protection policies of each of the aforementioned external providers, in order to make an informed decision on whether or not to activate the third-party cookies used by our website.

3. Finally, we would like to point out that, depending on the length of time they remain active, cookies can be of two types:

– Session cookies: they automatically expire when you end the session on your computer, smartphone or tablet. They are usually used to retain the necessary information while a service is provided to you on a single occasion.

– Persistent cookies: they remain stored on your computer, smartphone or tablet for a certain period of time, which can vary from a few minutes to several years.
WHICH TYPES OF COOKIES CAN WE USE ON OUR WEBSITE?

– Technical Cookies:

Technical cookies are strictly necessary for our website to work and for you to be able to browse our website. This type of cookies are those that, for example, allow us to identify you, give you access to certain restricted parts of the page if necessary, or remember different options or services already selected by you, such as your privacy preferences. Therefore, they are activated by default, and your authorisation is not required.

Through your browser settings, you can block or alert you to the presence of this type of cookies, although such blocking will affect the correct functioning of the different functionalities of our website.

– Analysis Cookies:

Analysis cookies allow us to study the browsing of users of our website in general (for example, which sections of the page are the most visited, which services are used most and whether they work correctly, etc.).

Based on statistical information about browsing on our website, we can improve both the functioning of the website itself and the different services it offers. Therefore, these cookies do not have an advertising purpose, but only serve to make our website work better, adapting it to our users in general. By activating them you will contribute to this continuous improvement.

You can enable or disable these cookies by checking the corresponding box, being disabled by default.

– Functionality and Customisation Cookies:

Functionality cookies allow us to remember your preferences, to customise certain features and general options of our website for you,

each time you access it (for example, the language in which the information is presented to you, the sections marked as favourites, your type of browser, etc.).

Therefore, this type of cookies do not have an advertising purpose, but by activating them you will improve the functionality of the website (for example, adapting to your type of browser) and the personalisation of the same based on your preferences (for example, presenting the information in the language you have chosen on previous occasions), which will contribute to the ease, usability and comfort of our website during your browsing.

You can activate or deactivate these cookies by ticking the corresponding box, being deactivated by default.

– Advertising Cookies:

Advertising cookies allow us to manage the advertising spaces included on our website based on criteria such as the content shown or the frequency at which the advertisements are shown.

Thus, for example, if you have been shown the same advertisement several times on our website, and you have not shown a personal interest by clicking on it, it will not appear again. In short, by activating these cookies, the advertising displayed on our website will be more useful and diverse, and less repetitive.

You can activate or deactivate these cookies by ticking the corresponding box, being deactivated by default.

– Behavioural Advertising Cookies:

Behavioural advertising cookies allow us to obtain information based on the observation of your browsing habits and behaviours on the web, in order to be able to show you advertising content that better suits your personal tastes and interests.

To make it easier for you to understand, we will give you a fictitious example: if your latest web searches were related to thriller literature, we would show you advertising about thriller books.

Therefore, by activating this type of cookies, the advertising that we show you on our website will not be generic, but will be oriented to your searches, tastes and interests, thus adjusting exclusively to you.

You can activate or deactivate these cookies by ticking the corresponding box, as they are deactivated by default.

• WHICH TYPES OF COOKIES ARE CURRENTLY USED ON OUR WEBSITE?

 

Below, we proceed to inform you about all the types of cookies that are currently used on our website and the purpose of each one of them:

The information from your visit to the website may be used to make evaluations and statistical calculations on anonymous data, as well as to ensure continuity of service or to make improvements to their websites.For more details, please see the following link to the privacy policy.Google Inc – http://www.google.com/intl/es/policies/privacy/365 days

Save your admin and even frontend settings. UID is your WordPress user ID. Persistent technique. Default time 1 year. Required.

Realturf – https://realturf.com/es/politica-de-privacidad/ – https://realturf.com/compromiso-de-proteccion-de-datos/30 days.

Type of cookie	Purpose	Entity responsible and link to its privacy policy	Time frame (session / persistent)
moove_gdpr_popup	In this cookie WordPress checks and saves if cookies are enabled in the browser. Session technique. Required.	Realturf – https://realturf.com/es/politica-de-privacidad/ – https://realturf.com/compromiso-de-proteccion-de-datos/	365 days
Google Analytics	We use cookies to compile statistics on the use of the website in order to know the level of recurrence of our visitors and the contents that are of most interest to them. In this way we can concentrate our efforts on improving the most visited areas and make it easier for users to find what they are looking for.
wp-settings-{time}-[UID]
comment_author_[hash]	To remember the name of the commenter. Persistent technique.	Realturf – https://realturf.com/es/politica-de-privacidad/ – https://realturf.com/compromiso-de-proteccion-de-datos/	347 days
comment_author_url_[hash]	To remember the url of the commenter	Realturf – https://realturf.com/es/politica-de-privacidad/ – https://realturf.com/compromiso-de-proteccion-de-datos/	347 days
wporg_locale	Used to maintain the user’s local language settings.	Realturf – https://realturf.com/es/politica-de-privacidad/ – https://realturf.com/compromiso-de-proteccion-de-datos/	365 days
_fbp	This cookie is set by Facebook to show ads when you are on Facebook or a Facebook ad-driven digital platform, after you visit the website.	Facebook – https://es-es.facebook.com/privacy/explanation/	3 months

• WHAT CAN YOU DO WITH COOKIES?

When you access our website for the first time, you will be shown a window in which we inform you that cookies can be of various types:

– Technical cookies are necessary for our website to work, they do not require your authorisation and are the only ones we have activated by default.

– Technical cookies are necessary for our website to work, they do not require your authorisation and are the only ones we have activated by default.

– The other cookies are used to improve our website, to personalise it based on your preferences, or to be able to show you advertising tailored to your searches, tastes and personal interests. You can accept all these cookies by clicking on the ACCEPT button, reject them by clicking on the REJECT button or configure them by clicking on the COOKIES CONFIGURATION

section.
We would also like to inform you that, once you have activated any type of cookies, you have the possibility of deactivating them whenever you wish, by simply unchecking the corresponding box in the COOKIES CONFIGURATION section of our website. It will always be as easy for you to activate our own cookies as to deactivate them.

We would also like to remind you that, through your browser settings, you can block or alert you to the presence of cookies, although this blocking may affect the correct functioning of the different functionalities of our website in the case of the necessary technical cookies.

Finally, if you activate third-party cookies (external companies that provide services for our website) and subsequently wish to deactivate them, you can do so in one of the following ways

two ways: using your browser’s cookie deactivation tools or through the systems set up by these external suppliers.

To make it much easier for you, below we list a series of links to the guidelines for disabling cookies in commonly used browsers:

• Google Chrome.
• Mozilla Firefox.
• Internet Explorer.
• Safari.
• Safari for IOS (iPhone and iPad).
• Google Chrome for Android.
• Google Chrome for Iphone and Ipad.

Likewise, we list the links to the systems enabled by each of the aforementioned external providers for the deactivation of their cookies:

• https://es-es.facebook.com/policies/cookies/
• https://policies.google.com/technologies/cookies?hl=es