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From generation to generation

The reality is that we are committed to creating products that last and last over time.

We are always working to offer products that can live on from generation to generation. Regardless of laboratory tests or estimates, we are truly proud to see that Realturf products installed at our beginnings are still creating unique moments for our customers after more than 20 years.

Did you know that artificial grass usually has a useful life of between 10 and 20 years depending on use and care? If you want to know more about how to maintain your artificial grass as the first day to keep your Realturf guarantee, download your maintenance manual here.

De generación en generación Realturf

REQUEST YOUR EXTENDED WARRANTY CERTIFICATE

At Realturf we want to offer you up to 10 years of warranty depending on the product, its use and care. You have 90 calendar days after the purchase and/or installation of the product to send your request.

To request your extended warranty, please fill in the form below.

Once the request has been sent, our Realteam will review it and, if applicable, will issue you with a certificate that you can use in the event of an incident. If this happens, please contact your Realturf point of sale to claim the damages. We will take care of the rest.

Entend your guarantee

Extend your warranty now up to 10 years by filling in this form - it only takes a few minutes!



















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    *The customer guarantees that all information provided to Realturf in order to obtain the extended warranty is truthful. In case of any inconsistency, Realturf will be able to cancel the extended warranty even after it has been issued.

    Remember that the guarantee is subject to Realturf's general guarantee conditions document, which you can find below on this page.

    Check the terms of our extended warranty

    Would you like to know more about Realturf's general warranty conditions?
    Consult

    *Products purchased as offers or clearance items will not have access to an extended warranty.

    *There are some products in the Realturf collection that do not have access to an extended warranty. In this case, only the legally required years will apply, which you can use with your original invoice; no extra certificate is needed.

    Are you an artificial turf professional?

    If you are a professional who buys Realturf products for sale, we inform you here about the guarantee guidelines for Realturf products.

    See guidelines

    Remember that you can find our installation guidelines here.

    Consult our maintenance guidelines here.

    See also the guidelines for storage and handling of products here.