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Warranty
More than turf—building a sustainable, supportive community.
Confidence That Lasts. Warranties That Prove It.
Every Realturf® surface is engineered to perform and backed by industry-leading coverage—up to 15 years on residential installations and 8 years commercial. Because trust is built on more than words; it’s built on follow-through.
Realturf’s products are backed by extensive testing, advanced polymer technology, and a transparent warranty program that protects your investment.
Our coverage reflects the confidence we have in our materials, manufacturing, and installer network—so you can focus on results, not replacements.
Warranty Coverages
Our Promise of Performance
Landscape Turf Warranty
Sports Turf Warranty
Padel Turf Warranty
Coverage At A Glance
COVERED | NOT COVERED |
|---|---|
UV fading or color loss | Improper installation or base failure |
Loss of tensile strength (>50%) | Acts of God, vandalism, fire |
Manufacturing defects | Poor maintenance / incorrect infill |
Workmanship under certified installers | Damage from reflective surfaces |
Step-By-Step Process
How To File A Warranty Claim
Gather Documentation
Take clear photos and locate your invoice or proof of installation.
Describe the Issue
Include product name, installation date, and details of the problem.
We Review & Respond
Our team evaluates every claim, coordinates necessary site visits, and communicates next steps.
Downloads
Official Warranty Documentation
For complete terms and claim procedures, download your warranty documents below.
Landscape Artificial Grass Collection Warranty (PDF)
Sports Artificial Turf Collection Warranty (PDF)
Padel Turf Warranty (PDF)
We stand by our product promise
Request Warranty Support
Need assistance with a product defect? Please complete the form below, and our team will follow up with you within one business day.
Experience the Realturf Difference
From precision manufacturing to dependable after-sales support—Realturf stands behind every blade.
